Downey real estate broker Steve Roberson earns customer satisfaction award

DOWNEY — Downey real estate broker Steve Roberson has been awarded Century 21’s Quality Service Pinnacle Producer Award in recognition of his ongoing commitment to service. 

“The Quality Service Pinnacle Producer Award is an integral part of our brand’s commitment to excellence and recognizes Steve’s dedication to making each and every client interaction a positive one,” said Mike Miedler, chief executive officer of Century 21 Real Estate LLC. 

The annual award is based on results from the Century 21 Quality Service Survey which is emailed to consumers immediately after the purchase or sale of a home. 

To earn the Quality Service Pinnacle Producer Award, an agent must receive completed customer surveys for at least 50 percent of their transactions surveyed from Jan. 1 through Dec. 31, with an average survey score of at least 95 percent or better for two consecutive years. 

“Steve provides his clients with knowledge and advice related to their real estate transaction and offers them confidence during what may be the most significant purchase of a lifetime,” said Eli Tene, broker/owner of Century 21 Peak. 

Roberson will receive a customized glass trophy, in addition to being recognized at the Century 21 Global Conference.