DOWNEY – Southern California Edison (SCE) is advising customers to be aware of a new telephone scam that is demanding immediate payment for allegedly past due electricity bills. Imposters have been calling SCE customers telling them they must make payment on past due bills or have their electric service disconnected. The callers are also demanding that payment be made though a prepaid cash card, such as a PayPal or Green Dot card.

SCE also reminds customers to ask for identification when a stranger comes to the door or calls claiming to be a utility worker. SCE utility workers will provide verification, including their department and phone number when asked. In most cases, home visits by SCE are scheduled by the customer and SCE will confirm the appointment in writing.

SCE customer should note:

-An SCE employee will never ask for money in person

-Never reveal your credit card, ATM or calling card numbers to anyone

-If someone calls and requests you leave your residence at a specific time for a utility-related cause, call the police. This could be a burglary set up by the caller.

-For more ways customers can stay safe, see sce.com/safety

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Published: Aug. 14, 2014 - Volume 13 - Issue 18